Shipping Policy
Effective Date: March 3, 2025
At AEROBOOSTPC, we are dedicated to providing you with a smooth, secure, and efficient shipping experience. This Shipping Policy outlines the shipping methods, delivery timeframes, shipping fees, and other important information related to shipping. By placing an order on our website https://aeroboostpc.com, you agree to the terms and conditions set forth in this policy.
1. Order Processing Time
1.1. Order Processing
- Orders are typically processed within 1-3 business days from the time of purchase.
- Orders placed after 3:00 PM (GMT-7) will be processed the next business day.
- During peak seasons, such as holidays or promotions, processing may take longer. We will notify you if there are any delays.
1.2. Modifying Orders
Once an order has been placed, it cannot be modified. If you need to change or cancel your order, please contact us immediately at info@aeroboostpc.com. If the order has already been processed or shipped, you will need to follow our Return and Exchange Policy once the product is delivered.
2. Shipping Methods and Delivery Timeframes
2.1. Domestic Shipping (United States)
We offer the following shipping options for U.S. customers:
- Standard Domestic Shipping: Estimated delivery in 3-7 business days.
- Expedited Domestic Shipping: Estimated delivery in 2-4 business days.
- Overnight Shipping: Estimated delivery in 1 business day.
2.2. International Shipping
We also ship internationally. The following shipping options are available:
- Standard International Shipping: Estimated delivery in 7-14 business days, depending on the destination country.
- Express International Shipping: Estimated delivery in 3-7 business days, depending on the destination country.
Note: Delivery times are estimates and may vary depending on the destination, customs processing, and shipping carrier.
3. Shipping Fees
3.1. Shipping Costs
Shipping fees are calculated based on the weight, size, and destination of your order. Shipping costs will be displayed at checkout before you complete your purchase.
3.2. Free Shipping
We offer free standard shipping on all domestic orders over $100. For international orders, we offer free shipping on orders over $200 (subject to specific promotions).
4. Tracking Your Order
4.1. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the progress of your package through the carrier’s website.
4.2. Shipping Delays
While we strive for timely delivery, AEROBOOSTPC is not responsible for delays caused by shipping carriers, weather conditions, or customs processing. If your package is delayed, we will assist you in tracking it and resolving the issue.
5. Lost or Stolen Packages
5.1. Shipping Confirmation
Once your order is marked as delivered, AEROBOOSTPC is not responsible for any lost or stolen items. We recommend choosing a signature-required delivery for high-value orders to ensure secure receipt.
5.2. Lost Shipments
If your package is delayed beyond the expected delivery date or if it appears to be lost, please contact us within 14 days of the expected delivery date. We will assist you in locating your package. If the package is deemed lost, we will provide a replacement or refund.
6. Customs, Duties, and Taxes (International Orders)
6.1. Import Duties and Taxes
For international shipments, you may be subject to customs duties, import taxes, or VAT (Value Added Tax). These fees are not included in the product price or shipping costs and are the responsibility of the buyer.
Please check with your local customs office for more information on the customs duties and taxes applicable to your order.
6.2. Customs Delays
Customs procedures may cause delays in the delivery of international shipments. AEROBOOSTPC is not responsible for any customs-related delays, but we will assist in providing the necessary documentation to help expedite the process.
7. Shipping Address and Errors
7.1. Incorrect Shipping Address
It is your responsibility to ensure the correct shipping address is provided during checkout. If an incorrect address is provided and the package is returned to us, you will be responsible for reshipping fees.
7.2. Address Changes
If you need to change your shipping address after placing an order, please contact us immediately. If your order has already been processed or shipped, we may not be able to update the shipping address. In this case, you will need to follow our Return and Exchange Policy once the package is delivered.
8. Returns and Exchanges
For more information on how to return or exchange items, please refer to our Return and Exchange Policy.
9. Contact Information
If you have any questions or concerns about shipping, please feel free to contact us:
📍 Address: 515 Whiskey Run Rd, Newville, Pennsylvania (PA)
📞 Phone: (717) 532-5889
📧 Email: info@aeroboostpc.com
🌐 Website: https://aeroboostpc.com