Shipping Policy (Effective Date: January 7, 2025)
At AeroBoostPC, we are committed to providing our customers with a seamless and efficient shopping experience. Our shipping policy is designed to ensure timely and secure delivery of all orders placed through our website. Below is a detailed breakdown of our shipping policy, outlining shipping methods, costs, and timelines.
1. Shipping Locations
We currently ship to the United States and select international locations. All orders placed through our website, www.aeroboostpc.com, will be processed and shipped to the address provided during checkout.
For international shipping, customers should be aware that additional customs duties, taxes, or fees may apply, depending on the destination country. These charges are the responsibility of the customer.
2. Order Processing Time
Once you place an order on AeroBoostPC, we aim to process your order within 1-2 business days. Orders are processed and shipped from our warehouse located at:
AeroBoostPC Warehouse
515 Whiskey Run Rd
Newville, Pennsylvania, PA
Phone: (717) 532-5889
Please note that our business days are Monday to Friday, excluding holidays. Orders placed after 3:00 PM EST on weekdays or over the weekend will be processed on the next business day.
3. Shipping Methods & Delivery Time
We offer various shipping options to suit your needs. The following shipping methods are available at checkout:
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Standard Shipping (3-7 business days):
Standard shipping is the most economical option, with delivery within 3-7 business days. This option is available for all U.S. orders and most international destinations. -
Expedited Shipping (2-3 business days):
For faster delivery, we offer expedited shipping within the U.S. Orders placed with expedited shipping are typically delivered within 2-3 business days. -
Priority Shipping (1-2 business days):
If you need your order quickly, Priority shipping is available for deliveries within 1-2 business days. This is the fastest domestic option available. -
International Shipping (7-21 business days):
For international customers, we offer standard international shipping, which may take 7-21 business days depending on your location. Delivery times may vary due to customs clearance or other factors.
Please keep in mind that shipping times are estimates and may vary depending on your location, weather conditions, and other external factors.
4. Shipping Costs
Shipping costs depend on the destination, weight, and size of your order. During the checkout process, you will be able to view the available shipping options along with their respective costs. We also offer free standard shipping on orders over $100 within the United States.
International shipping costs are calculated at checkout, based on the destination country, package weight, and size.
5. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to check the status of your order at any time. Tracking information is available for both domestic and international shipments.
6. Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact us at info@aeroboostpc.comimmediately. We will work with the carrier to resolve the issue as quickly as possible. If your package is lost, we will initiate a claim with the carrier and offer a replacement or refund, depending on the circumstances.
7. Address Accuracy
To avoid delays or issues with delivery, please ensure that your shipping address is accurate and complete when placing your order. We are not responsible for delays or errors due to incorrect or incomplete shipping information provided by the customer.
8. Customer Service
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our customer service team. You can contact us via email at info@aeroboostpc.com or call us at (717) 532-5889.
We value your business and aim to provide the best possible shipping experience to all our customers.
Thank you for choosing AeroBoostPC. We look forward to serving you!